Returns & Exchanges
At Kinder Cloth Diaper, we want you to love your eco-friendly essentials, which is why we offer a 30-day window for returns on unwashed and unused items. Please note that for hygiene reasons, diapers must be in their original packaging with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the unwashed, unused items in their original packaging, ensuring all inserts and tags are included to maintain eligibility.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.